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УДК: 61:004
Digitization of the health sector in Pakistan
Haram Majid
Sindhu
Scientific adviser: Kovaleva L.V.
NJSC
"Medical University of Semey"
Actuality:
The spread of coronavirus infection has become a challenge
for health systems
around the world. Physicians are faced with an unprecedented workload,
and digital solutions that
can alleviate it are more relevant than ever.
Objective:
Social and mobile media are playing a significant role in the digitization of
health sectors globally. New technology provides an opportunity for stakeholders (i.e., patients
and healthcare professionals) to engage with each other in virtual environments to discuss health
-
related issues. This study examines the role of social and mobile media in digitizing the health
sector in Pakistan through Marham, the platform that is the subject of this case study.
Methods:
A thematic content analysis of Marham’s social media (Facebook group,
Facebook page, and Twitter account) and
mobile media application (“app” and website) were
chosen for sampling. Some 6083
-
group posts, 1724 tweets and 1123 Facebook posts populated
our sample.
Marham is a community on Facebook by which people can have online consultations and
can find doctors who can cure diseases from which people are suffering. Marham was established
as a private initiative to digitize and facilitate the health industry of Pakistan. Especially in this
pandemic situation when there is a lockdown in whole country and there were patients who
cannot go to hospitals for consultation due to fear of Covid-19 were able to
consult to their doctor
it is a great platform for patients within Pakistan.
The forum has all kinds of expert doctors in
various fields of medicine just a touch aw
ay. Health care has never been like this in Pakistan.
For
consultation you can log in to your Facebook account after that you have to join the community of
Marham after that you have to go through the survey and confirm the symptoms and diseases you
think you are suffering from after that Marham will provide you with the best doctors of your city.
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