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At the present stage of development of our society a foreign language becomes a powerful factor of social
progress. The people formed a new way of thinking, they begin to realize all the people belonging to a single
human civilization, the achieved level of cultural development. The desire for social progress leads to an effective
exchange of meaningful cultural values in international affairs. Understanding the importance of foreign language
at the present stage involves solving a number of scientific problems, chief among which is the study of
intercultural communication.
Partaking in various forms of business communication - written and verbal, telephone and direct, employees
are forced to adapt to the norms. We are all aware that the memo or report, written guidance, differs significantly
on the ability to discuss the problem in a private conversation.
The application of socio-cultural factors of identity in the process of intercultural business communication
and business communication features in different countries leads us to the selection of national negotiating styles.
Negotiation is a process which involves the meeting of two parties with common or conflicting interests, who
try to reach agreement on matters of mutual interest. In this study, negotiation is defined as ‘a discourse-based and
situated activity ….. [which is] interactionally constructed in concrete social settings’ [3, p.3]. According to Guy
[4], the negotiation process is divided into three stages: pre-negotiation, negotiation and post-negotiation. The
content of these stages is informed by factors such as culture, strategy, background and context. Using these three
phases of negotiation, negotiation episodes can be identified and recognized.
A meeting becomes a
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