TEXT 2. EMOTIONAL INTELLIGENCE
M.Jeffrey
http://mqjeffrey.hubpages.com/hub/Intelligence-IQ-vs-Emotional-Intelligence-EQ http://www.wisegeek.com/what-is-an-emotional-quotient-eq.htm
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PRE-READING
Activity 1. Predict what the text may be about.
Emotional intelligence skills include but are not limited to empathy, intuition, creativity, flexibility, resilience, stress management, leadership, integrity, authenticity, intrapersonal skills and interpersonal skills (Peter Salovey, John Mayer, Daniel Goleman). "Emotional intelligence involves putting yourself in other people's shoes and understanding what their needs or motives might be" (Vickers). It is measured in EQ, which stands for Emotional Intelligence Quotient.
One particularly popular setting that employs attempts at measuring EQ is the corporate world. Many businesses utilize EQ tests to help their employees determine and measure their emotional responses to various situations. To be successful and survive in today's society, individuals need to have the necessary communication and organizational skills to make sound decisions and interact with each other.
Goleman argues that an individual's success at work is 80% dependent on the emotional quotient and only 20% dependent on the intelligence quotient. This is because EQ components are useful in assisting employees with decision-making in areas like teamwork, inclusion, productivity, and communication.
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