Friedman: I am not sure. I think subsidies are a waste of (12)___________.
Keynes: Well, I think I'll have a cup of tea. Will you join me?
Friedman: Only if it's free market tea.
3 Listening Task 1. Listen to the interview with an IT consultant and do the tasks.
1 What do these acronyms stand for? How much do you know about them? Make notes. ERP
CRM
VPN
Now listen to an interview with Jana, an IT consultant and check your answers.
Listen again. What does Jana say about the following topics? Complete her sentences. IT consultancy 'We offer IT solutions - software, hardware, system …………… , maintenance and ………………….., consulting - everything.'
The paperless office 'A document - like an email or a letter or a legal contract or a report - is purely in …………………form and with document management you can ……………………and store it.'
Industry trends '... everything is moving to the network - all kinds of data and all kinds of software. At the end of the day all ……………….are the same - just a screen, a ……………..of input like a keyboard, and a connection to the network.'
Glossary applications softwarecomputer programmes designed for a specific task, eg word processing, accounting
cold calla telephone call to a potential customer that they were not expecting
downside disadvantage
encryptionprotecting information by putting it into a special code that only some people can read flagged uphighlighted
