Методическое пособие по английскому языку для студентов 4 курса, обучающихся по программе бакалавриата



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пособие для 4 курса

SICKNESS AT WORK
Small firms are counting the (0) ….A….. of sickness among employees. Research estimates that illness cost small businesses in Britain a month and a half in lost (21)……… last year. A recent (22)………. of more than 1,000 small and medium enterprises revealed that last year the average small business lost around 42 days through staff phoning in sick, and that this had a serious (23)…… on 27 per cent of smaller companies.
Just over one in ten employees took time off for seven days in a (24) …… Of these, 9.5 per cent were ill for a week on more than one occasion. In Britain, employees can take sick (25) ……. for up to a week before they have to produce a medical certificate. Owner-managers were far less likely to be off sick than their staff: 3.3 days on average, compared with the 10 days taken by employees.
The head of the research team said, 'The most common (26) …….. of absence was minor illness, such as colds or flu, but back strain, fractures and the like (27) …….. for very nearly as much. Of greater (28) ……. is that more that 40 per cent of employers felt that their employees' sickness may not have been genuine.'
Employers can do more to protect themselves by drawing up adequate (29) ……. of employment that outline the company's sick pay (30) …….. Enhanced sick pay is then at the employer's discretion.



21

А

capacity

В

productivity

С

capability

D

efficiency

22

А

report

В

enquiry

С

statement

D

survey

23

А

result

В

consequence

С

impression

D

impact

24

А

row

В

line

С

series

D

sequence

25

А

leave

В

break

С

time

D

absence

26

А

reason

В

symptom

С

cause

D

motive

27

А

contributed

В

accounted

С

totalled

D

credited

28

А

concern

В

anxiety

С

regard

D

bother

29

А

details

В

items

С

particulars

D

terms

30

А

ideas

В

notions

С

policies

D

intentions



Part Five

  • Read the job advertisement below.

  • For each question (31-40), write one word.

  • There is an example at the beginning, (0).



EMPLOYMENT WITH KINSON PLC
Staff Support Advisers required

We are a newly-formed division of Kinson pic, (0)…ONE…. of the UK's largest quoted companies, and provide business customers (31)…….. solutions that combine leading-edge e-commerce technology and an integrated nationwide customer support network.


The formation of this new division has created a number of exciting and challenging roles within the call centres of two (32)………. our seven sites. We have vacancies (33)……. Staff Support Advisers. Working closely with the Business Managers, your job will (34)…….. to gear the business up for the challenges ahead by implementing a programme of radical change. When completed, this programme will enable the management team to use our people resources more effectively, and (35) ………. so doing facilitate the implementation of our company's business plan. You will be involved in all aspects of human resources activity, including providing advice and guidance to your business partners and policy development, in (36)……. to implementing any training and development initiatives the company may launch from time to time.
We are looking for talented individuals (37) ……….. good generalist grounding has been gained in a customer services or customer-focused environment where your flair and ideas (38) …….. currently being underused. You must be able to influence business decisions from a human resources perspective and create innovative solutions. You should also be a resilient, adaptable team player, as (39) …….. as having a track record of coaching others. In return, an excellent salary and benefits package is (40) …….. offer. The successful applicant will have the advantage of outstanding opportunities for personal development and advancement
WRITING
Question 1

  • The bar chart below shows the profits made by each of a company's three factories for each quarter of the year 2003. The pie chart shows the number of workers in each of the factories during that year.

  • Using the information from the charts, write a short report describing the trends in profits and the number of employees in each factory.

  • Write 120-140 words.



LISTENING
Part One
Questions 1-12

  • You will hear a college lecturer talking to a class of business students about a supermarket chain.

  • As you listen, for questions 1-12, complete the notes, using up to three words or a number. After you have listened once, replay the recording.



WILLIAMS SUPERMARKET CHAIN

  1. Initially, Sharon Tucker was Williams's

  2. The company's programme of its outlets was unsuccessful.

  3. Last six months: \ 0% increase in

  4. Tucker decided against policy of used by rivals.

  5. The high-low strategy that Tucker introduced is usually called " ".

  6. Williams calls its special offers the company's" ".

  7. The company delivers to homes in the area of the stores.

  8. Example of special offer: for half normal price.

  9. Difficult to ensure that are adequate to cope with demand.

  1. Success of sales strategy is due to planning and the fact that…………………. is not centralised.

  1. Williams is now concentrating on selling

12 Williams is planning to extend ………………………..of stores.


Part Two
Questions 13-22

  • You will hear five people talking about a mistake they made at work, and about how they responded afterwards.

  • For each extract there are two tasks. For Task One, choose the mistake that each person made, from the list A-H. For Task Two, choose the way in which they responded afterwards from the list A-H.

  • After you have listened once, replay the recording.





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