Services are provided using the following tools::
* public service centers (PSC);
* e-government web portal.
Purpose of e-government:
* provision of services to the population in an integrated manner over the internet;
* elimination of information inequality;
* teach people how to work with the Internet in their living environment;
* building relationships with the population;
* creating conditions for economic development;
* formation of reasonable laws and reasonable policies;
* creating a form of government with the participation of a large number of citizens.
At the first stage of the formation of e – government-publication and dissemination of information.
In 2007, in order to develop e-government, "in the formation of e-government in the Republic of Kazakhstan, the goals of expanding and developing the basic infrastructure and access mechanisms of e-government were set, the components of e-government were developed in order to improve the quality and efficiency of Public Administration and processes for providing socially significant public services.
"E-government" portal is a single resource where citizens of Kazakhstan and guests of the Republic can get official information about Kazakhstan, its government, legislation, national attractions, as well as receive online services of state bodies and pay fines.
The portal provides more than 2,000 information services in several text sections on the economy, education, culture, Labor, Health, Sports, Tourism and other areas of human life. However, the portal is not only an information resource, its users are provided with various electronic services of government agencies. You can already get government certificates by standing in a long queue without wasting time-you can finish a lot by sitting in front of your computer. To date, the e-government portal provides 74 interactive services of the ministries of justice, education, internal affairs, agriculture, labor and social protection, as well as the Supreme Court and the Tax Committee. Before using the electronic services on the portal, it is necessary to register on the portal as a new user: read the user agreement, enter an individual identification number (IIN) and come up with a password.
Kazakhstan www.egov.kz a new version of your personal account has become available to users of the e-government portal. Now the Cabinet has even more information and useful services.
Thus, the user will have access to personal information from various state databases, such as: administrative fines, queues for housing, marriage, birth of a child, and other information in the form of graphs.
For convenience, you can go from your personal account to the blog platform of heads of state bodies, "citizens ' requests", "booking a queue at the PSC" and the history of receiving services.
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