Современное общество в условиях социально-экономической неопределенности

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In terms of management, research on policies, policies and recent 
national policies on science and technology development, proactively 
adapting to the 4th industrial revolution as well as the digital transformation 
program. Vietnam’s country to 2025, with orientations to 2030 shows that 
state agencies are facing some confusion, reduction, and difficulties, in terms 
of “delay” in concept, updating models, building a “digital society” as well 
as a systematic scenario in order to adapt to the urgency and challenges 
posed by this social change process [2, p. 2-7]. 
The nature and process of “digital society” go hand in hand with major 
milestones in the development history of science and technology in the 
world, especially in the twentieth and twenty-first centuries. In the mid-
1980s, the personal computer was introduced to the public for the first time. 
In 1989, the World Wide Web was invented and began to develop strongly in 
1994, over the generations as “Web 1.0”, “Web 2.0”, “Web 3.0”. Since 2001, 
many very important Internet and technology platforms and services have 
been born, such as Wikipedia and iTunes (operated in 2004), LinkedIn and 
Skype (established in 2003), Facebook (2004). Reddit, Flickr and Youtobe 
(2005), Twitter (2006), smart phones (iphone) introduced in 2007, Instagram 
and tablet computers appeared in 2010, Google+ in 2011 [3, p. 2]. 
From another perspective, according to a recent report by Fujitsu - 1st 
information and communication technology (ICT) provider in Japan and 7th 
in the world [11], so far there are 4 waves of technology in digital 
transformation in the twenty-first century. In particular, the first wave is 
digital technologies on the Internet (appearing from the Internet until 2000); 
the second wave with digital technologies on mobile Internet platforms (after 
2000 to 2010) with 2 characteristics: real-time technology and everywhere, 
everywhere; the third wave begins about 5-7 years ago (forecast to be ripe in 
2020) with technologies based on the Internet of Things with the 
convergence of the real and digital worlds and the fourth will from after 
2020, the characteristic of AI technology and robot. According to this 
research group, the wave of technology 3 and 4 will strongly affect industry 
and society [10, p. 153-154]. 
When computers around the world began to be widely used, social 
researchers marked this as the stage of ICTs (information and 
communication technologies) or “cyber technologies”, “information society” 
(information society) [12] is the first stage, the foundation of the digital age 
and today’s “digital society” (the period “Web 1.0”, the end of the twentieth 
century). 
Next is the “digitization” phase in the development of the Internet at 
Web level (equivalent to the 4th wave of world science and technology), may 
be begin in the twenty-first century. During this period, digitization was 

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used in both the media and academic documents, and the term “digital 
society” was gradually formed, replacing earlier perceptions and terms, and 
at the same time formed, expanding the manifestation of “digital society” in 
terms of expression in terms of other related terms such as “digital people”, 
“digital culture”, “digital anthropology”, “technical geography number” [3, 
p. 11]. Notably, the content of the Declaration on the common vision to build 
an information society at the World Summit on Information Society held in 
Geneva (December 2003), attracted many senior leaders from the world 
attended [13]. 
So what is “digital society” and what is its nature? 
From the perspective of technology scientists, in the Special Report 
“Digital Society in Asia”, GSMA - Organization representing the interests of 
mobile operators worldwide has defined very important that the Vietnamese 
media often refer to. 
From the perspective of social researchers, some international views say: 
“Digital society” is the connection of things (everything) in society through 
the way of digitizing them [9, p. 10]. Also in this work, Simon Lindgren 
further discusses, approaching “digital society” as an equation where 
“digital society” = digital media + societies. In particular, the society is 
influenced by a system of communication tools and basic infrastructure such 
as the Internet and social media which are digitized and connected with each 
other [9, p. 4]. 
Another point of view is that “digital society” is the development stage 
of society, based on the development of technology, digital systems (AI and 
Bigdata), services and systems of utility equipment (electricity smartphones, 
computers, labs, tablets, other electronic devices,...) in many different fields 
such as education, health, law, social security system [7, p. 11-12]. 
In Vietnam, there are almost no research works that specifically mention 
the topic of “digital society” other than a few pages of newspapers or 
translated documents approaching the direction of synthesizing 
international concepts in about 1 - 2 years back. 
The Department of Computerization (Ministry of Information and 
Communications) recently published a number of articles on the online 
newspapers which gave some approaches and views on “digital society”. In 
a broad sense, it covers all human activities. The main driving force of the 
digital society is digital technology, based on the rapid growth of 
information and data, changing every aspect of the social organization, from 
government, economy to the people. In a narrow sense, including population 
and digital culture. In this sense, “digital society”, together with digital 
government and the digital economy, form the three pillars of a digital 
nation [2]. 

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The Question & Answer about digital transformation book published in 
2020 by Ho Tu Bao, Nguyen Nhat Quang and the Department of 
Computerization (Ministry of Information and Communications), Nguyen 
Huy Dung in perhaps certain amount is about the aspect of digital society. 
The work emphasizes that digital society is a human society in a digital 
environment, where many digital platforms and services make human life 
easier, easier, more jobs, more productive, a safer and more human society, 
helping to balance the economy with life [4, p. 296]. 
Most recently, the Prime Minister issued Decision No. 749/QD-TTg 
dated June 3, 2020 approving the national digital transformation program to 
2025, with a vision to 2030, including 3 pillars (1) digital government, (2) 
digital economy and (3) digital society. In which, defining 3 goals and 7 tasks 
and solutions to build “digital society”, however, the overall model of 
“digital society” is still not really clear. Since then, the article generally 
introduces the concept of “digital society” as follows: 
From the above approaches and concepts, the essence of digital society is 
the qualitative change in the way of social interaction and connection from 
the traditional to the method of digital connection (the interconnectedness of 
things). In domains and subjects with a need to be digitized in social life 
through a thriving, modern, digital and technological infrastructure system, 
in line with technology trends of the world. 
Among the eight guidelines and policies to actively participate in the 4th 
industrial revolution stated in the Politburo’s Resolution 52-NQ/TW dated 
on September 27, 2019, led by “new thinking, unification awareness”; or 
Decision 74/QD-TTg dated 30/6/2020 by the Prime Minister on national 
digital transformation emphasizes “awareness plays a decisive role ... Digital 
transformation first is the transformation of awareness”. In order to solve the 
challenges of digital and super-smart societies, preparing people for the 
digital society (divided into the following four groups) is a crucial task. 
As a digital citizen, building a citizen must have certain «knowledge, 
understanding and understanding of digital transformation and digital 
society; have blatant ideology, consensus to build a digital society and highly 
adaptive to a super smart society; practice new standards, culture and 
principles of conduct in the digital environment, real space - digital (physical 
cyber connection). 
People as digital human resources (digital human resources): Digital 
society brings new jobs with optimization of labor, increased productivity 
and convenience. But it also means a large workforce will be traditionally 
replaced by technology and AI. People as entrepreneurs, owners and 
administrators in digital businesses. Digital transformation into a new type 
of economy - digital economy, doing business in a digitalized environment is 

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becoming a difficult trend to reverse. Therefore, with Vietnam’s trade space 
with the world expanding through new-generation free agreements, 
entrepreneurs, owners and business administrators themselves need to be 
aware of and take action. suitable to adapt to the digital society and business 
model with high digital requirements, to avoid mistakes in the digital 
transformation strategy in the business (especially mistakes in thinking and 
impatient thinking). 
People as a contingent of cadres leading, managing and implementing 
the digital service, digital government and digital government. The thinking 
and capacity of leaders, managers, civil servants and public employees who 
need to be knowledgeable, understand thoroughly and motivate, lead the 
business, the society must be special emphasis is placed on success and 
failure not only in the successful construction of digital government, digital 
government, but also the remaining 2 pillars (digital economy and digital 
society). 
Building institutional sandbox, policies to guide, nurture and promote 
digital transformation and form the digital society as well as overcome 
defects of this process in Vietnam, in which, pay attention to sandbox data 
(data policy, big data law), AI sandbox (AI production, operation and ethics 
issues, ...), security and safety sandbox of users in digital space, especially in 
sensitive areas of finance - banking, justice, insurance, health, ... 
Building institutional and policy sandbox to ensure participation of state 
and non-state actors in the digital management process, operate digital 
government, digital government in accordance with the nature and 
operating principles of model of social and digital social development 
management, especially when it comes to building an open data warehouse, 
exercising the right to access information and performing public duties can 
be deployed in real - digital space. 
Building institutional and policy sandbox on the overall model to build 
digital society, super smart society in our country. This is a rather lacking 
and embarrassing content shown in the national digital transformation 
program, in the pillar of “digital society” and has not been published in any 
scientific works in our country for 5 years. come back here. Through 
researching international works and the practical basis of Vietnam, we 
propose an overall model “digital society in Vietnam with a vision to 2030”, 
the remaining problem is research, completion and institution: 
Firstly, Basis and approach to propose and build a model for Vietnam: 
One is that, politically and legally, we base on: (1). Resolution No. 52-
NQ/TW dated September 27, 2019 of the Politburo on a number of policies 
and guidelines to actively participate in the 4 Industrial Revolution; (2). 
Decision No. 748/QD-TTg dated June 3, 2020 of the Prime Minister 

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approving the “National Digital Transformation Program to 2025, with an 
orientation to 2030”. 
Secondly, the approach and differentiation of the scope of “society” in 
“digital society” according to the viewpoint of social researchers. The term 
“society” has many approaches with different broad, medium and narrow 
scales. However, in this article and for drafting the overall model “Digital 
society” of Vietnam, we approach the term “society” in the broadest and 
most general sense, the whole field, activities in social life, especially in the 
economic, political, cultural and social fields. Thus, the overall model of 
“digital society” in Vietnam will have access to the above general pillars, 
including “digital economy”, “digital politics”, “digital culture” and “society 
number”. 
Thirdly, based on the generalized world platform model, especially the 
“Digital Society in Asia” model with 3 pillars in the Special Report of GSMA 
Intelligence in 2016 and 2020, the model. The whole “digital society” of 
Vietnam will also have the inheritance and apply creatively and 
appropriately in practice. From the above bases, the overall model of 
Vietnam’s “digital society” in the coming period can be outlined including 
the following pillars and features: 
“Digital politics”, “Digital society” associated with ensuring human 
rights, civil rights and the nature of the political regime in Vietnam will be 
operated according to the “digital politics” model while “digital society” 
with the background. On the one hand, technology and digital media have 
made important changes to many core values of freedom, equity, democracy, 
social solidarity, social welfare, ... but also contains risks for people. Used as 
inciting violence, violence, discrimination, national hatred, deeply divided 
religion, gender?, ... 
Firstly, “digital society”, “super smart society” brings a comfortable, new 
and modern life that has never been seen before but also threatens the most 
basic rights and safety of themselves. People in the real world and the digital 
world such as cybersecurity, fraud, high-tech crime, privacy, ... 
Secondly, “digital society”, “super-smart society” creates a new change 
in quality, very quickly, deeply the social value system, social culture and 
ethics, many new trends, new methods appear both chaotic and 
contradictory, even in conflict in today’s social relations compared to before. 
Thirdly, “digital society”, “super smart society” changes social 
communication, social interaction and the living environment, the social 
environment according to the interaction between virtual - real, “real virtual 
reality”, “real hybrid - number”. However, the virtual space and digital 
society sometimes make the interaction and social solidarity of family 
members, group associations and communities “looser” than ever, or even at 

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risk broken. People feel “lonely” more, deadlocked, tired and more stressed 
even though their digital living space and communication, convenient 
connection, openness than ever before. On the other hand, it is the comfort 
and ease in setting up and interacting socially via cyberspace and in the 
virtual world that a part of people, especially the young group, tend to 
“delusional” about many things happening. in virtual space; tend to leave, 
forget or “trivialize” the noble values of tradition, morality in friendship, real 
life, family, parents, children, husband and wife, friends, Fatherland, ... 
Fourthly, “digital society”, “super smart society” makes us have to 
identify, even re-realize the central elements that make up the concept of 
“social development management” inherently Our Party officially 
acknowledged for the first time in the Document of the XII National Party 
Congress in 2016 in a new perspective, that is: Real-digital development 
management space; Social development management tools and methods by 
technology and digital; Management object - human - machine, with “AI 
society”, “robot society”, ... next to “human society”. Besides, forming new, 
“supportive” sciences for the management of social development such as 
data science, machine science, artificial intelligence science. 
“Digital society” is a topic that has great attraction in researches, is a 
relatively new issue, both in the perception and practice of scientists in the 
world and Vietnam. From the research, analysis of the secondary document 
system, by the method of synthesis, history - logic, comparison, ... the article 
has generalized the most basic and fundamental issues about “digital 
society” from history, concept, nature, theoretical and practical models to the 
scientific contribution to building bases and proposing, outlining the overall 
model” digital society in Vietnam. At the same time, it also pointed out 06 
groups of big and quite important issues to set out, interested in awareness, 
research and practice of leadership and management in Vietnam associated 
with the orientation of building a “digital society” loo» to 2030. 

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