Find a word in the text which means:
making something better and more enjoyable ……………………
result …………………..
power to make independent decisions ………………………..
quality of being serious, useful and important …………………………
making something bigger ………………………..
piece of work that you must do as part of your job or course of study ……………………………..
3 Read about a decision-making process at Xerox.
In the 1990s Xerox was in trouble. 2Anne Mulcahy, a I company insider, realized how serious the situation was -customers were leaving, morale was low, and the company product line was too unfocused. 3She became CEO in 2000 and immediately began a listening tour, seeking insights from employees, customers and industry experts on where the company had gone wrong. 4What strategic
options were open to Xerox? 5lt could focus on laser or ink-jet, high-end or low-end, single-function or multi-function. 6And which areas of the business were going to be cut? 7R&D was traditionally strong at Xerox but used up a lot of internal resources. 8Mulcahy and her team worked out a plan. 9First, they would focus on cash generation, second they would cut costs wherever possible (R&D was saved from this), and finally they would focus exclusively on areas where Xerox had a competitive advantage. 10Mulcahy took time to explain this plan to front-line employees. 11 In addition, she made sure that everyone explained it to customers as well, and made many customer visits herself.
Now write the sentence numbers that match the stages below.
Accept there is a problem; define the situation. _____
Collect information and ideas. _____
Analyse information and develop alternatives. _______ to ______
Make a decision on the best alternative. _____ to ______
e) Communicate the decision and begin implementation. ________ to _______
Достарыңызбен бөлісу: |
