A a decrease in sales.
В the threat of a takeover.
С the level of staff turnover.
Jane says the ideas for the changes
A were initiated by the leadership group.
В resulted from the expansion of the team system.
С were developed in conjunction with a firm of management consultants.
Referring to the skills audit, what problem does she mention?
A Its findings were not acted upon.
В It included too many details.
С Its results were inaccurate.
What criticism of the new divisional targets does she make?
A They focus exclusively on product sales.
В They are too high for her department.
С They ignore seasonal fluctuations.
She says the suggestions scheme would be better if suggestions were
A financially rewarded.
В more widely publicised.
С encouraged from temporary staff.
Who does she say performance reviews should take into account?
A suppliers
В competitors
С customers
She expects the new training programmes to be popular because they
A provide a wider choice of topics.
В involve a greater use of technology.
С have more flexible timetables.
She believes that, within a year, the various changes will be
A fully integrated into company practice.
В subject to a review process.
С adopted by competitors.
