1 Fill in the missing letters. Inside a company, large customers are often referred to as 'k_ _ a _ _ _ _ _ _ s'.
COO stands for 'C _ _ _ f O _ _ _ _ _ _ _ g O _ _ _ _ _ r'.
A matrix structure brings together people from different parts of the organization to work as c _ _ _ _ - f _ _ _ _ _ _ _ _l t _ _ _ s.
The delegation of decision-making is likely to lead to a higher level of morale at 'the gra _ _ _ oots' (= the ordinary people in an organization rather than its leaders).
Each manager supervises a number of sub _ _ _ _ _ _ _ _ s.
In relation to an existing market, the 'big picture' strategy can be one of d _ _ _ _ _ _ _ _ _ t (growth), con _ _ _ _ _ _ _ _ _n (making the existing situation stronger), or wi _ _ _ _ _wal (leaving the market completely).
